Are you experiencing financial hardship?
If payment of your account is causing difficulty we have options to help,
Rates Payments
Click Here to pay Online Click here to Pay using Australia Post BillPay
Rates Payments can also be made using the following methods:
Bpay - Details are on your Rates Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
By Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
You can choose to receive your rates notice electronically (via email) rather than through the post using ezybill.
Click Here to register to receive your rates notices via email
Planning, Building, Local Laws and Infrastructure Application Payments
Click Here to pay Online Click here to Pay using Australia Post BillPay
Application Payments can also be made using the following methods:
Bpay - Details are on your Planning or Building Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
Over the Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
Animal Payments
Click Here to pay Online Click here to Pay using Australia Post BillPay
Animal Payments can also be made using the following methods:
Bpay - Details are on your Animal Registration Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
By Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
Fines and Infringements Payments
Infringements Payments can also be made using the following methods:
In Person - WCC Offices 25 Liebig Street Warrnambool
By Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
email: [email protected]
Infringement fines and your rights
If you have received an infringement penalty notice from Council, under the Infringements Act 2006 you can do one of the following
Request an internal review of the penalty
If you have received an Infringement Notice or Penalty Reminder Notice, you may be able to apply to have your fine reviewed. Click here to find out more
Ask to go on a payment plan
If you are experiencing financial difficulty you can pay by instalments or seek an extension - click here to find out more about payment plans.
Elect to have the matter heard in court
If you are not satisfied with the outcome of your infringement review, or would prefer to have the matter dealt with directly by a Magistrate without seeking a review, you can apply to have the matter heard at the Magistrate's Court. Please contact council on 5559 4800 if you would like to refer the matter to Court.
It is recommended that you seek your own legal advice prior to requesting that the matter is heard at Court.
Other (Debtor) Payments
Including kindergarten fees, family day care payments, home support services and saleyards fees.
Click Here to pay OnlineClick here to Pay using Australia Post BillPay
Other Payments can also be made using the following methods:
Bpay - Details are on your Debtors Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
Over the Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
Additional information
Please read our Terms and Conditions
All payments processed by Warrnambool City Council are in AUD.
In the event of an over-payment or payment made in error to Council, Council will endeavour to refund amounts owing to you as soon as possible. For further information call Council on (03) 5559 4800.
Once your online payment has been processed successfully via eServices we provide you with the option of either printing the receipt to your local printer or receiving the transaction receipt via your email.