Are you experiencing financial hardship?
If payment of your account is causing difficulty we have options to help,
Rates Payments
Click Here to pay Online Click here to Pay using Australia Post BillPay
Rates Payments can also be made using the following methods:
Bpay - Details are on your Rates Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
By Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
You can choose to receive your rates notice electronically (via email) rather than through the post using ezybill.
Click Here to register to receive your rates notices via email
Defer a Rates Payment
Council will consider deferral of rates for property owners experiencing hardship as a result of COVID-19.
Planning, Building, Local Laws and Infrastructure Application Payments
Click Here to pay Online Click here to Pay using Australia Post BillPay
Application Payments can also be made using the following methods:
Bpay - Details are on your Planning or Building Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
Over the Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
Animal Payments
Click Here to pay Online Click here to Pay using Australia Post BillPay
Animal Payments can also be made using the following methods:
Bpay - Details are on your Animal Registration Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
By Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
Fines and Infringements Payments
Click Here to pay Online Click Here to download the Infringement Review form
Infringements Payments can also be made using the following methods:
In Person - WCC Offices 25 Liebig Street Warrnambool
By Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
email: contact@warrnambool.vic.gov.au
Other (Debtor) Payments
Including kindergarten fees, family day care payments, home support services and saleyards fees.
Click Here to pay OnlineClick here to Pay using Australia Post BillPay
Other Payments can also be made using the following methods:
Bpay - Details are on your Debtors Notice
In Person - WCC Offices 25 Liebig Street Warrnambool
Over the Phone - (03) 5559 4800
By Mail - PO Box 198, Warrnambool 3280
Defer Other (Debtor) Payments
Council will consider deferral of other (debtor) payments for people experiencing hardship as a result of COVID-19.
Additional information
Please read our Terms and Conditions
All payments processed by Warrnambool City Council are in AUD.
In the event of an over-payment or payment made in error to Council, Council will endeavour to refund amounts owing to you as soon as possible. For further information call Council on (03) 5559 4800.
Once your online payment has been processed successfully via eServices we provide you with the option of either printing the receipt to your local printer or receiving the transaction receipt via your email.