Infringement Review

You can request a review under this ground if all of the following apply:

• you found out about the fine within the last 14 days, and
• the fine was not personally given to you by an officer
• the fine was not for a traffic offence (see below) or tolling offence (Melbourne CityLink/Linkt or Eastlink).

If you moved house but you did not change your authorised address with the relevant agency (for example, VicRoads) within 14 days of moving, your application may not be successful.

Your application may not be successful unless you provide evidence showing you did not know about the fine. This could be a copy of your passport or boarding pass showing you were overseas, an invoice from a removalist showing that you moved house, a VicRoads address change confirmation or a report about mail theft.

You must submit your application within 14 days of the date you became aware of the fine.

If your application is successful, you will be granted a further 21 days to deal with your fine.

You can apply under this ground if you believe that the enforcement agency's decision to fine you was inconsistent with the law.

For example, the officer who issued the fine acted unlawfully, improperly or outside their authority or the fine does not comply with the legal requirements of an infringement notice.

You can request a review under this ground if you have been incorrectly identified as the person who committed an offence, and you have evidence to support your claim. For example, someone provided your licence or gave your details to police, or you have the same name as another person or family member and the wrong person received the fine.

This review ground does not apply if someone else was driving your vehicle at the time of the offence, you are the registered owner of the vehicle and you received a camera-detected fine. If this applies to you or your company, do not use this review ground to request a review. You should instead nominate the driver. You need to do this quickly – for some fines, you need to nominate the driver within 28 days to avoid your licence being suspended. Note that nominated individuals must have a current residential address in Australia. We do not accept driver nominations that include an international address, hotel or other type of holiday address.

You should only select this ground if you can show that the offence occurred due to circumstances that were out of the ordinary, unavoidable or exceptional – such as a medical emergency or a vehicle breakdown.

These circumstances are very specific. You should only select this ground if you committed the offence and can show that:

• at the time of the offence you:
  • had a mental or intellectual disability, disorder, disease or illness
  • had a serious addiction to drugs, alcohol or a volatile substance
  • were homeless
  • were a victim of family violence, or
• you cannot deal with your fines because of severe disabling long-term circumstances, even if those circumstances did not exist at the time of the offence.

You will need to provide evidence from a qualified practitioner or agency to support your application. For more information on what is required and how to apply, see: Special Circumstances

Following the commencement of the Road Safety (Drivers) Amendment Regulations 2023 on 27 March 2023 there are changes to the way demerit points are applied to your driver licence for eligible driving-related offences.

If your application for enforcement review on the ground of special circumstances is successful, any demerit points you received for an eligible driving-related offence will remain on your licence.