Parenting and Children's Services

The Parenting and Children’s services team offer a range of support and services to the families with children from birth to 18 years.

Integrated Family Services

The Integrated Family Program (IFS) promotes the safety, stability and development of children and adolescents to live safely at home with their parents.  Family Services is a voluntary program where practitioners engage with parents in a empowering and respectful way to support the families to meet their personal parenting goals.

The Orange Door provides intake and assessment for the IFS program.
Please contact The Orange Door on 1800 271 180 or visit them at 571 – 575 Raglan Parade Warrnambool if you are seeking help and support for family violence or for families that might need support with the wellbeing and development of children.

Download the Integrated Family Services Brochure here

Parenting Assessment & Skill Development Service (PASDS)

The Parenting Assessment and Skill Development Service is a specialist service for high risk infants aged from birth to 3 years.   This service is access through Child Protection referral ONLY.
The PASDS program is an intensive in home or in-venue parenting assessment followed by a report that is provided to the Child Protection Case Manager.

Parenting Advice and Education Service (PAES).

Parenting Advice and Education Services is available to assist parents and caregivers to improve and build on positive parent/child relationship.

The evidence based programs that PAES deliver include

Download the Parenting Advice and Education Services Flyer here

General Parenting Support

General Parenting Support is available to parents and carers in the South West.  This service is offered in an “over the phone” support with the service tailored to the specific goals of the family.

Triple P Parenting Online

Positive Parenting Program is a Free online service that you can access from the comfort of your own home. 

You choose when, where and how you would like to complete the Triple P Online parenting course.

Find us on Facebook

For the latest news on our children's programs, be sure to 'Like' the Warrnambool City Council Children's and Family Services Facebook page


Children's Services Centre
Swan Reserve
600 Raglan Parade, Warrnambool
Phone: (03) 5559 4747
Fax: (03) 5559 4900