Warrnambool City Council is committed to providing a safe environment for all children in our care and in our city.
We recognise the rights of children and young people and understand that they can be more vulnerable to exploitation and abuse.
Organisations such as councils, have obligations to care for children and these obligations are described in the Victorian Government's Child Safe Standards.
All members of the community have a role to play in keeping children and young people safe.
Victoria’s Child Safe Standards are a mandatory framework to protect children and young people from harm and abuse.
Council is also guided by its Child Safety and Wellbeing Policy.
What to do if a child is at risk
If a child is in immediate danger call the police on 000 (Triple Zero).
For immediate concerns and to report abuse, contact:
- the Police on 000 (Triple Zero), and/or
- the Department of Families, Fairness and Housing (DFFH) on 1800 075 599 (business hours) or 13 12 78 (after hours).
How to report a concern
Any concerns about a Warrnambool City Council employee, Councillor, volunteer or contractor's behaviour or conduct towards a child or young person will be treated seriously.
To notify Council of any concerns you can:
- email [email protected]
- call 555 94800 and ask to speak to a child safety officer
- lodge an online complaint through the council website
Resources for organisations that care or interact with children
A short guide to the Child Safe Standards
Empowerment and participation guide
Safety of children with a disability - tip sheet
For more information and resources for parents and carers can be found here