General Services

Police, Fire, Ambulance Dial 000
TIS (Translating and Interpreting Service) 13 14 50

Aged Care Assessment & Community Centres

Archie Graham Centre – Warrnambool 5559 4920
My Aged Care (Assessment) 1800 200 422

Alcohol, Drug and Gambling Services

Camperdown Community Health Centre 5557 0900
Frances Hewett Community Centre Hamilton 5551 8450
Gamblers Help 1800 858 858
Gunditjmara Aboriginal Cooperative 5559 1234 
Meli 1300 510 439
Portland District Health 5521 0350
Quitline 13 78 48
Smoking Cessation Clinic 5563 4000
WRAD Health 5564 5777

Carer Support

Carer Gateway 1800 422 737
Centrelink Carer Payments 132 717
Wellways 1300 111 400

Disability Services

NDIS (National Disability Insurance Scheme) 1800 800 110
Southern Stay Disability Services 5564 3444

Emergency Relief  

Anglicare – Warrnambool 0458 750 351
Brophy 5561 8888
Meli 5278 8122
Salvation Army – Warrnambool 5561 8444
Salvation Army – Hamilton 5572 5822
Salvation Army – Portland 5523 3749
St Vincent De Paul – Camperdown 5593 1122
St Vincent De Paul – Warrnambool 5562 5274
West Warrnambool Neighbourhood House 0418 944 276
Western District Food Share 0428 197 715

Education And Training

AVTES – Aust Vocational Training & Employment 5560 5162
South West Tafe Warrnambool, Portland, Hamilton 1300 64 8911
South West Skills & Job Centre 5564 8515
Deakin University 5563 1300

Family Violence & Sexual Assault Services

1800RESPECT
National Counselling Helpline 1800 737 732
Brophy Family Violence Services 1300 276 749
CASA (South Western Centre Against Sexual Assault) 5564 4144
CASA (South Western Centre Against Sexual Assault) After Hours 1800 806 292  
Child Protection Crisis Line 1800 075 599
Child Protection Crisis Line - After Hours 131 278 
Gunditjmara Aboriginal Cooperative 5562 1452
Orange Door – Warrnambool 1800 271 180
Safe Steps Family Violence Response Centre 1800 015 188
The Sexual Assault & Family Violence Centre - ‘Emma House’ 5561 1934
Victims Assistance Program 1800 819 817

Financial & Legal Services

Anglicare 0458 750 351
Consumer Affairs 1300 558 181
Djirra Aboriginal Family Violence Legal Service 1800 105 303
Legal Aid 1800 651 022
Meli Financial Counselling 5226 8900
No Interest Loans (Brophy) 5561 8888
Rural Finance Counselling Service Victoria 1300 735 578

Government Departments

Centrelink 132 850
Child Protection Crisis Line 1800 075 599
Child Protection Crisis Line - After Hours 131 278 
Child Support Agency 131 272
Department Of Families, Fairness & Housing 5561 9444
Department Of Veteran Affairs 1800 555 254

Health Services

Casterton Memorial Hospital 5554 2555
Cobden District Health Service 5595 3100
Coleraine District Health Service 5553 2000
Dhauwurd-Wurrung Elderly & Community  Health Service 5521 7535
Gunditjmara Health Clinic 5564 3344
Heywood Rural Health 5527 0555
Kirrae Health Service 5567 1270
Manifold Place Community Health Camperdown 5557 0900
Moyne Health Services 5568 0100
Portland District Health 5521 0333
South West Healthcare – Camperdown 5593 7300
South West Healthcare – Lismore Community Health Centre 5558 3000
South West Healthcare – Macarthur Community Health 5552 2000
South West Healthcare – Warrnambool 5563 1666
St John of God Hospital – Warrnambool 5564 0600
Terang & District Health Services - Mortlake 5558 7000
Terang & District Health Services – Terang 5592 0222 
Warrnambool Community Health 5563 4000
Winda- Mara Aboriginal Cooperation Medical Clinic – Heywood 5527 0000
Winda- Mara Aboriginal Cooperation Medical Clinic – Hamilton 5527 0090

Housing / Homeless Support Services

Brophy Accommodation & Support Services 5561 8888
Consumer Affairs – Rent Enquiries 1300 558 181
Consumer Affairs Victoria – Warrnambool 5560 5273
Department of Housing – Hamilton 5551 3299
Department of Housing – Portland 5523 9999
Department of Housing – Warrnambool 5561 9444
Francis Foundation - Warrnambool 5562 5198
Housing Call Centre – 24 hours 13 11 72
Manifold Place Community Health Centre – Camperdown 5593 1892
Salvation Army – Warrnambool 5564 9111
Salvation Army – Portland 5523 3749
Salvation Army – Hamilton 5572 5822
Wellways 1300 111 400

Mental Health Services 

Headspace – Brophy (12-25 year olds) 1300 276 749
South West Healthcare Mental Health Services Camperdown, Hamilton, Portland and Warrnambool 1800 808 284
Wellways – Warrnambool 5560 3000
MIND – Prevention & Recovery Centre Warrnambool 1300 286 463
Dhauwurd - Wurrung Elderly & Community Health Services 1300 202 664
Gunditjmara Aboriginal Cooperative 5562 1452

Telephone Help Services

1300 YARN
1800RESPECT National Counselling Helpline 1800 737 732

After Hours GP Helpline 1800 022 222

Amber Community- Road Incident Support & Education 1300 367 797
Beyond Blue 1300 224 636
Brother to Brother Crisis Line 1800 435 799
Carer Gateway 1800 422 737
Child Protection – 24 Hour 13 12 78
Dads in Distress 1300 853 437
Emergency Relief – Department of Social Services 1300 653 227
Family Drug & Gambling Helpline 1300 660 068
GriefLine 1300 845 745
Gamblers Help 1800 858 858
Kids Help Line – 24 Hour 1800 551 800
LiverLine 1800 703 003
Lifeline 131 114
Maternal Child Health Line – Vic 13 22 29
Men’s Line Australia – 24 Hour 1300 789 978
Nurse On Call 1300 606 024
National Debt Line 1800 007 007
Open Arms 1800 011 046
Parentline 13 22 89
Poisons Information – 24 Hour 13 11 26
Rainbow Door – Supporting all LGBTIQA+ people in Victoria 1800 729 367
Red Nose Grief & Loss Support Services 1300 308 307
Roses in the ocean 1300 411 461
SANE 1800 187 263
Suicide Helpline – 24 Hour 1300 651 251
Suicide Service Call Back 1300 659 467
Support Following Suicide – Peer Care Companion Warm Line 1800 777 337

Youth Services

Brophy Family & Youth Services 5561 8888
Corangamite Shire Youth Services 5593 7105
Dhauwurd - Wurrung Elderly & Community Health Services 1300 202 664
Glenelg Shire Council Youth Services 1300 453 635
Gunditjamara Aboriginal Cooperative 5562 1452
Hamilton – Frances Hewett Community Centre 5551 8450
Moyne Shire Council Youth Services 1300 656 564
Warrnambool City Council Youth Services 5559 4800
Wellways 1300 111 400
Youth Drug & Alcohol Services – Brophy 5561 8888