Contact
Children's Services Centre
500-600 Raglan Parade, Warrnambool
Phone: (03) 5559 4470
Fax: (03) 5559 4900
Email: [email protected]
A specialised health care service provided by maternal and child health nurses to all children from infancy to six years and their parents.
This services includes:
- Appointment based centre sessions and home visits.
- Children's developmental assessments at key ages and stages.
- Parenting groups.
- Immunisation information and assistance.
- Education, health and wellbeing.
- Enhanced Maternal and Child Health Service (EMCHS).
- Information and resources for families with infants and children up to six years.
You will be asked to see your MCH nurse at 10 key ages and stages in your child’s health, learning and development. These include:
- following discharge from hospital home visit
- two weeks
- four weeks
- eight weeks
- four months
- eight months
- one year
- 18 months
- two years
- three and a half years.
Families can access the service at other times by telephone or through a centre visit. Most centres offer a range of times when families can access the service.
Have Your Say on Victoria’s Maternal and Child Health (MCH) Service
The Victorian Department of Health is inviting families, carers, and parents to provide feedback on their experiences with the Maternal and Child Health (MCH) Service.
This is an opportunity to share thoughts on what’s working well and areas that could be improved to better support Victorian children and families.
The survey is anonymous, and responses will help inform future improvements to the MCH Service. It only takes a few minutes to complete.
The survey is open until 17 November 2024.
Learn more and take the survey:
https://engage.vic.gov.au/have-your-say-on-maternal-and-child-health-se…
Maternal Child Health Booking/ Enquiry Request
Use this form to request change or cancel an appointment for key age and stage checks for you child. Also use to register your interest in attending upcoming Parent Education sessions.
Please note: This is a request form only. Staff will be in contact with you to confirm your request.
Sleep and Settling groups
Click Here to Register Or contact your MCH nurse or MCH Administration on:
Phone: 5559 4470 or
[email protected]2025 Dates for Parent Education Sessions
All dates have the following sessions:
- Infant (6-12 month) 1-3pm
- Toddler (18m- 3yr) 10-12 noon
Wednesday 15th January
Wednesday 12th February
Wednesday 12th March
Wednesday 16th April
Wednesday 14th May
Wednesday 11th June
Wednesday 16th July
Wednesday 13th August
Wednesday 17th September
Wednesday 15th October
Wednesday 12th November
Wednesday 10th December
Would you like to learn more about sleep and settling your babies and children?
Warrnambool MCH are providing free interactive groups for families with babies 3-6 months; 6-12 months and 12 months to 2 years. Sleep and settling concerns are common issues affecting young families. Register for a free sleep and settling group session to better understand baby and toddler sleep and tips and strategies to promote positive sleep patterns and settling techniques.
Topics include:
- Typical sleep patterns and behaviours
- how to prevent sleep concerns through attachment, suitable sleep routines and environments
- solutions and strategies to address sleep concerns, for babies at key development stages
- Self-care and support for parents.
- Share your questions and concerns
The sessions are free, but registration is essential.
The Venue is The Archie Graham Centre 118 Timor Street Warrnambool
Babies and Children are welcome. Parents need to supervise when attending.
If you are having ongoing issues with settling your baby or toddler to sleep, free in home- support visits are available please contact your MCHN for further support. Click Here to Register
Click below to view a video on Sleep and Settling Groups
INFANT nutrition and play education sessions
Click Here to RegisterOr contact your MCH nurse or MCH Administration on:
Phone: 5559 4470 or [email protected]
- INFANT (INfant Feeding, Active play and NuTrition) is designed to help families with healthy eating, active play and reduced screen time from the start of their baby’s life.
- INFANT consists of four group sessions for mums, dads and carers led by a professional, with content reinforced via a mobile app called My Baby Now.
- A guiding principle of INFANT is that mums, dads and carers are provided with information before it is needed – this is referred to as anticipatory guidance.
- INFANT also provides an opportunity for mums, dads and carers to support each other’s learning through shared experiences, tips and strategies and through social connection.
INFANT has been developed and reviewed by experts including Maternal and Child Health Nurses, dietitians and health behaviour specialists. The sessions align with Victoria’s universal Key age and stage visits and all messages are consistent with national dietary and physical activity guidelines.
Topics include
- Introducing solids,
- Food refusal and fussy eating,
- Tummy time,
- Active play ideas and the role that parent wellbeing plays in your baby’s life.
The sessions are free, but registration is essential.
Click Here to watch a video with Sheree, a parent from the INFANT program
Maternal and Child Health Client Feedback
To give general Feedback please get in touch by completing the form below;
Free Maternal Child Health App
The free MCH App provides a modern digital solution and a resource families can use every day for trusted information on child and maternal health.
Time saving features include
- information on popular child health and development topics
- click-to-call emergency contacts
- prompts for upcoming MCH consultations
- and regular updates and messages.
It is available for download from the App Store and Google Play.
Maternal and Child Health Line after-hours service
Victorian families can obtain extra support by calling the Maternal and Child Health Line13 22 29
The confidential, 24-hour Maternal and Child Health Line can give you information and advice about the care and health of your child (from birth to school age). When you call, qualified maternal and child health nurses can discuss your concerns about child health and nutrition, breastfeeding, your own health and any parenting issues.
Services provided
- Telephone helpline
- Health information
- Health services information
- Health advice
- Advice or counselling
- Family support
- Maternal and child health
- Referrals
- Health service referral
Maternal and Child Health Support Contacts
Parentline 13 22 89
Interpreters are available through the Translating Interpreter Service131 450 available (24 hours, 7 days a week) for callers who speak other languages.
Hearing and speech impaired callers can connect to the National Relay Service (NRS)24 hours a day, every day
Breastfeeding Association of Australia
Domestic and Family Violence Help
Safe Sleep
www.rednose.org.au/section/safe-sleeping
www.raisingchildren.net.au/babies/sleep/sleep-safety/safe-sleep-environ…
Warrnambool City Council Maternal and Child Health Clinics
Allansford MCH Clinic
C/- Allansford Kindergarten Complex
82 Ziegler Parade
ALLANSFORD 3277
Archie Graham MCH Clinic
C/- Archie Graham Centre
118 Timor Street
WARRNAMBOOL 3280
Children’s Service Centre
550-600 Raglan Parade, Warrnambool
Phone: (03) 5559 4470
Florence Collins Children’s Complex
27 Kepler St Warrnambool
Phone: (03) 5559 4470