Report an Issue / Emergency Contacts

In an emergency dial 000 to access Fire, Police or Ambulance


Hazards on designated highways (Caramut Road, Mortlake Road and Raglan Parade) are the responsibility of VicRoads.

visit the VicRoads websiteOr Call: 131 170

State Emergency Services

Visit the SES websiteFlood & Storm Emergency – 132 500  Current Emergency Information


Wannon Water AuthorityPhone: 1300 926 666

Injured Wildlife

Visit the DEWLP websitePhone: 13 000 94535  hotline: 136186


Report Water/Sewage Issue

Water and sewer network

Wannon Water is the responsible authority for the water and sewer network.

For any enquiries please contact Wannon Water on 1300 926 666 or visit their website

Stormwater network

Council is the responsible authority for the stormwater network.

For information regarding plans and details of the stormwater pipes please contact Council on 5559 4800.

Council does not store any details on private drainage inside property boundaries, and may not be able to assist customers on every occasion.

Report a Faulty Streetlight

Powercor Australia is the electricity distributor in the Warrnambool City Council area. The company owns and operates the poles, wires and equipment that delivers power to business and residential customers, and it is responsible for the quality and reliability of the electricity supply.

Powercor is also responsible for public street lighting.

Powercor has an online street light fault reporting tool to give residents a simple way to report faults.

Click on this link to visit the site: Powercor Street Light Reporting Tool

You can also report a street light fault 24 hours a day by phoning Powercor on 132 412.