Regional Support Services

Listed are a number of community service agencies who may be able to offer assistance across a number of support areas. Your local Community Health Centre and other counselling and support services can be found in the Yellow Pages.

Warrnambool Community Food Guide

After hours GP help line

1800 022 222

On 1 July 2011 the Australian Government introduced the after hours GP helpline. People who require after hours medical advice, who cannot access their usual GP and are not sure what they should do, can now speak to a GP over the telephone, when necessary.

Bethany Community Support

Phone: 1300 510 439

Bethany Community Support Inc. is an independent, not-for-profit community services organisation providing high-quality support services for women, men, children and families living in the Barwon and South West regions of Victoria. Services include financial counselling, financial wellbeing and capability, Gambler’s Help, support for families and parents, homelessness and housing services, tenancy assistance, disability services under the NDIS and financial aid.

Brophy Family & Youth Services

(03) 5561 8888
Brophy Family & Youth Services is the primary provider for youth services in South West Victoria. Brophy originated in 1974 with its beginnings in hostel accommodation for homeless youth. Over the years it has developed a comprehensive range of services for the homeless, young people and families.

The Western Region Alcohol & Drug Centre

1300 009 723
The WRAD Centre seeks to provide comprehensive, holistic support and treatment to individuals and others affected by addictive behaviours and associated issues.


13 11 14 (24 hour line)
24 hour telephone counselling, personal support and referral services following an incident. Face to face counselling also available.

Road Trauma Support Services Victoria

1300 367 797 (9am – 5pm Monday to Friday
Individual and family counselling, support groups and referral services for people impacted by road trauma.

Victims of Crimes Helpline

1800 819 817 (8am – 11pm Monday to Friday)
The Victims of Crime Helpline offer advice and referral to local and relevant support services, in order to assist victims to manage the effects of a crime.

Beyond Blue

1300 224 636 (24 hour line)
24 hour information and referral line providing information on depression, anxiety and related disorders, available treatments and referrals to relevant services.

Southwest Advocacy Association

03 5561 4584
Southwest Advocacy is an independent, not for profit, community based organisation providing advocacy and information to people with all types of disabilities and all ages throughout Glenelg, Southern Grampians, Moyne, Warrnambool and Corangamite shires.

Australian Red Cross

1800 232 969 - all areas.
(03) 5561 5991 (Warrnambool)

The Salvation Army

13 SALVOS (13 72 58)
(03) 5561 6792 (Warrnambool)

St Vincent De Paul

(03) 5562 5274 (Warrnambool shop)
(03) 5561 0767 (Warrnambool support services)

Department of Human Services

(03) 5561 9444 (Warrnambool)

Family Drug Help Line

1300 660 068
The Family Drug Help Line is a program of the Self Help Addiction Resource Centre. The centre provides help to family members of people using substances and operates a 24/7 helpline for referral, support and education.