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To help people with sensory sensitivities feel more comfortable, AquaZone is trialling two “quiet hours” on Sunday afternoons across its pools and gym.
Between 2pm and 3pm, and again from 5pm to 6pm, AquaZone will not play music or make unnecessary announcements over the speaker system. The hand dryers and children’s water fountain will also be switched off, the lights will be dimmed where possible and group bookings will be managed to avoid Quiet Hours.
Staff will also greet everyone on arrival and inform them that quiet time is in effect and ask them to keep noise levels to a minimum out of consideration of others.
AquaZone Service Manager David Brydson said Quiet Hours were perfect for people looking for a quieter environment to swim or exercise.
“Leisure centres can be fairly noisy places, so this is about trying to create a place where people with additional sensory needs, or people who benefit from a more predictable environment, feel more comfortable,” he said.
“The Centre will remain open to the public and everyone is welcome during this time, but we ask if you are attending during Quiet Hours that you please be mindful of noise levels.
“We want to provide a calm and sensory-friendly environment and appreciate everyone’s support and cooperation in achieving this.
“Swimming is a lot of fun, but it’s also great for physical and mental health, as well as being an important life skill.
“It’s a trial, so we are happy to take any feedback on board regarding other things we can do to help.
“What might seem like a simple change can make a big difference in someone’s life, and we’re proud to be taking steps to make AquaZone more accessible to more people.”
The pilot program begins on Sunday July 6.