The Intake Officer is responsible for providing a high quality; customer focused centralised intake service to meet the specific needs for clients of the Home and Community Care Program for Younger People (HACC PYP) and Commonwealth Home Support Program (CHSP) referrals.
- This vital client facing role has responsibility for assisting clients to determine the type of supports that compliments their My Aged Care Support Plan.
- The Intake Officer will in discussion with the client prepare Care Plans, Service Agreements and validate Health and Safety access for Support Workers.
- The role has strong cross team responsibilities with service delivery to ensure the client experience is of the highest quality.
The Benefits
This is a temporary part time position until 31 May 2027, working 30.4 hours per fortnight.
The position carries a current starting salary of $73,730 per annum (pro-rata), plus superannuation.
Council also offers a range of other benefits for its employees, including:
- Ongoing training and development
- Discount and Salary Sacrifice to Council owned facilities
- Paid parental leave
- Employee Assistance Program
- Long service leave (pro-rata) after 7 years
To Apply
To apply for this opportunity, please click ‘Apply Now’ on the Warrnambool City Council website and submit your Resume and Cover Letter.
Questions
If after reading the position description you have further questions please contact Peter Russell, Manager Community Strengthening, on 03 5559 4411 or [email protected].
Applications close: 5.00pm Sunday 25 May 2025.
Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check.
For more information about the recruitment process, please visit www.warrnambool.vic.gov.au/careers
Warrnambool City Council is an Equal Opportunity Employer
