Search form

Trauma Support

Trauma Support

A traumatic event is something which threatens a person’s life or safety, or that of the people around them.

Common responses to trauma

There are a number of reactions people may experience which are considered to be normal. These reactions may occur either quickly or some time after the event.

Traumatic events can affect people’s behaviour, thinking and feelings. Some of the normal reactions to trauma include:


  • Change in relationships with others.
  • Trouble sleeping.
  • Loss of concentration.
  • Physical change such as lack of petite, tiredness and generally feeling unwell.
  • Change to work patterns.


  • Memories/past experiences.
  • Dreams/nightmares.
  • Confusion/memory loss.
  • Irrational thoughts/mood swings.


  • Grief.
  • Sadness.
  • Loss of control.
  • Frustration.
  • Shock.
  • Fear.
  • Anxiety.
  • Anger.
  • Blame.

The following services can provide help and support:

13 11 14 (24 hour line)
24-hour telephone counselling, personal support and referral services following any incident. Face to face counselling also available.

Road Trauma Support Services Victoria
1300 367 797 (9.00am – 5.00pm Monday to Friday)
Individual and family counselling, support groups and referral services for people impacted by road trauma.

Hope Bereavement Care
5226 7269
0438 418 579 (business hours only)
1800 240 400 (24 hour line)
Personal and family support and counselling for people within the Barwon area affected following the death of a young person under the age of 18 years.

Beyond Blue
1300 224 636 (24 hour line)
24-hour information and referral line – providing information on depression, anxiety and related disorders

Victoria Council of Churches Emergencies Ministry
9650 4511 (9.00am – 5.00pm Monday to Friday)
Personal Support and advocacy services.

Engage with Warrnambool

Council Enterprises

Council runs and manages a number of Enterprises for the benefit of our residents and visitors.
Explore everything that Warrnambool has to offer below.

Experience Warrnambool

Festivals and Events

What's On in Warrnambool

Discover everything happening in Warrnambool