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Coronavirus (Covid 19) Update

Read latest updates on our response to the novel coronavirus (COVID-19) situation.

Reopening your Business

COVID-19 - How to prepare your small business for reopening in Australia

Are you thinking of reopening your small business? Join the Australian Small Business and Family Enterprise Ombudsman Kate Carnell as she gives some sound advice for reopening your business as COVID-19 restrictions are eased.

COVID-19 Business restart services
The Victorian Chamber of Commerce and Industry's Health, Safety and Wellbeing team have created a COVID-19 Business Restart Checklist (exclusively for members) that can help support businesses to restart safely once restrictions start to ease. There are two versions of this checklist - non-editable and editable - for you to customise based on your business needs. Essential memberships are currently free for small businesses. For more information:

Hospitality Industry Guidelines for coronavirus (COVID-19)
Guidelines and resources to assist cafes, restaurants and other food and drink facilities to reopen.

The document contains detailed information on:

  • Environmental measures including cleaning (page 4);
  • Restaurants with multiple rooms or separate indoor and outdoor areas (page 11);
  • Can family members sit together – and not be spaced 1.5 metres apart (page 12);
  • What do I do if a customer does not comply with my business’ control measures? (page 20);
  • What information am I required to collect from patrons?; How long do records need to be kept?; and What if a patron or visitor does not want to give their details? (page 20); and,
  • much more

The appendices in the Guidelines also include:

  • answers to a range of FAQs (frequently asked questions); and,
  • A range of Factsheets and checklists, e.g.

Before you open;
Once you are open (for business owners and staff);
Venue set up;


Deloitte have created an interactive workbook for small businesses to navigate their recovery and beyond.

Please find the workbook here

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