Covid 19 Support

Warrnambool City Council's COVID-19 Business Support Plan

Warrnambool City Councils COVID-19 Business Support Program (COVID-19 BSP) is designed to engage with local businesses and lessen the financial burden impacting them where possible, whilst planning for a rebuild of the important business community as restrictions are lifted.

Click Here to download the Warrnambool City Council Business Support Plan

Get in touch

The Economic Development and Business Support Unit are currently reaching out and making contact with as many of Warrnambool's 2,700 businesses as they can.

If we haven't reached you yet and you would like to get in touch, please fill in your details below

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Keeping your business safe


Do you have your COVIDSafe plan?

In regional Victoria, a COVIDSafe Plan is mandatory for high-risk industries and advised for all other permitted work. Creating your COVIDSafe Plan is not complicated, but it will protect your staff, customers, and visitors. It also supports you in preparing for a suspected or confirmed case of coronavirus (COVID-19) in your workplace.
For more information please visit the below link, which is updated regularly to provide you with the most up to date information.…

A range of sectors/industries are subject to COVID-19 Restricted Activity Directions, and the following is provided to protect staff and patrons, and to comply with the government’s current restrictions.

Cleaning and disinfecting a business after a COVID-19 case

This is a recently updated DHHS document which provides advice on cleaning and disinfecting for facilities or workplaces after an employee, resident or visitor has been diagnosed with COVID-19. While this advice is primarily for facilities and workplaces, the same principles apply for schools, childcare centres, accommodation facilities, factories and private homes.
A resource within the document of particular use is a demonstration video for the use of PPE if undertaking a COVID-19 deep clean. Although developed for use in education settings, the same principles would apply for any setting where PPE is needed.

Preventing infection in the workplace provides some further information on what to expect and what to implement if a case of COVID-19 is confirmed in your workplace.

South West Healthcare have created this video which provides advice on how to clean and disinfect non-healthcare premises (such as homes, motels and shops) to reduce COVID-19 transmission.

Mental Health Resources


This support line offers non-judgmental listening services to local people in our Corangamite, Moyne, Southern Grampians, Glenelg and Warrnambool communities impacted by the COVID-19 pandemic.

It's for anyone seeking guidance and support in accessing counselling or wellbeing support, for people experiencing emotional distress, and for people seeking basic information about how to access local support services and/or telephone and online support services to support their mental health and emotional wellbeing.

This support line will enable community members to access support from a qualified SWH professional, enhancing the community wellbeing guidance available on SWH’s website at

Call 1800 965 144 between 1–5pm Monday to Friday.

Mental Health resources for businesses:

Coronavirus is causing disruptions to many business owners across the state, increasing stress levels and impacting mental health. It is important you know how to look after your own mental health, as well as that of your employees. Here are some resources to help you deal with the stress of current circumstances:…

Tips to helping you cope with anxiety and worry during COVID-19 crisis:

Emotional Wellbeing.

These are stressful times. In this 25 minute webinar you will find some practical tips on how to ensure your emotional well-being during the COVID 19 crisis.

Marketing Materials for Warrnambool Businesses

Running my business online/virtually

Impacts of Covid 19 on Regions and Regional Business

Impacts of Covid 19 on Regions and Regional Business