Surfside Holiday Parks Reception Officer

Position Title: Surfside Holiday Parks Reception Officer
Reference Number: 20240339/2068
Applications Close:


Surfside Holiday Parks provides the classic Australian beachside holiday experience, located in the beautiful coastal City of Warrnambool. The park has both powered and unpowered sites as well as self-contained cabins.

Surfside is currently seeking a positive and energetic Reception Officer with the following skills and experience:

  • Well-developed computer skills and ability to undertake reservation system processes and retail operations.
  • Must have the ability to work in a team environment and basic problem solving skills including mediation and dispute resolution.
  • Excellent customer service skills and willingness to adhere to all Council Policy’s and maintain the staff code of conduct
  • Work experience in Tourism and/or Hospitality industries will be highly regarded

The Benefits
This is a permanent part time (56 hours per fortnight).
The current starting salary is $63,089 per annum (pro-rata) + superannuation, with the opportunity to progress through Councils banding levels.

Council also offers a range of other benefits for its employees, including:

  • Ongoing training and development 
  • Discount to Council owned facilities
  • Paid parental leave 
  • Employee Assistance Program
  • Long service leave (pro-rata) after 7 years


To Apply
To apply for this opportunity, please click apply now on the Warrnambool City Council website and submit your resume and cover letter.

If after reading the position description you have further questions please contact Anne-Maree Cook, Acting Park Services Coordinator on 03 5559 4700 or

Applications close: 5.00pm Friday 12 April 2024.

Warrnambool City Council is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, we encourage you to apply.

Employees of Warrnambool City Council are expected to work under Councils values of: Accountability, Collaboration, Respectfulness, Progressiveness and Wellbeing.


Recruitment Process
Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check.

If you require advice and support during the recruitment process please contact us on the following details: (03) 5559 4800 or

For more information about the recruitment process, please visit