Customer Service Officer - WAG

Reference Number: 20230569/1710Applications Close:
Position Description:


The successful Casual Customer Service Officer for the Warrnambool Art Gallery will have an interest in art and design, a passion for retail, and the ability to communicate the Gallery's programs to patrons.

They will possess excellent diplomatic skills, contribute to a positive and respectful working culture, and have a professional attitude.

Excellent verbal and written communication skills with ability to supervise customers and general public visitors will see the successful applicant succeed in this position. Alongside the ability to work both unsupervised and as part of a team environment with demonstrated capacity to prioritise and organise one’s own workload.


The Benefits
This is a casual position, the hourly rate is $38.93 per hour (excl. of superannuation) which includes 25% casual loading.

Council also offers a range of other benefits for its employees, including:

  • Ongoing training and development 
  • Discount to Council owned facilities
  • Paid parental leave 
  • Employee Assistance Program
  • Long service leave (pro-rata) after 7 years


To Apply
To apply for this opportunity, please click ‘Apply Now’ below. 

If after reading the position description you have further questions please contact Aaron Bradbrook, Service Manager – Gallery Director on 03 5559 4890 or

Applications close: 5.00pm Friday 9 June 2023.

Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check. For more information about the recruitment process, please visit

Successful applicants must comply with Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.


Warrnambool City Council is an Equal Opportunity Employer

For details on how to submit your application refer to