Payments

Instalments

Rates and charges are payable by instalments, the first instalment must be paid by 30 September. Reminder notices will be issued for the 2nd, 3rd & 4th instalments. If you choose to pay your full rates in one lump sum, it must be paid by the first installment due date to avoid interest charges. You can make regular payments, of any amount, off your rates at any time.

Due dates

1st instalment – 30 September
2nd instalment – 30 November
3rd instalment – 28 February
4th instalment – 31 May

Payment options

ONLINE

Using BPAY - biller code 94276
If you haven't used BPAY before, you will need to contact your participating Bank, Credit Union or Building Society to register for Internet banking. Once registered, use BPay Biller Code 94276 and reference number shown on your rate notice.

Using POST billpay - billpay code 2395
To register visit www.postbillpay.com.au or if you are already registered you can pay by credit card here. Use POST billpay code 2395.

BY PHONE

Using BPAY - biller code 94276
Once registered for phone banking with your financial institution, telephone the number they have provided and follow the instructions given to make your payment. You will need to key in the BPay Biller Code 94276 and reference number shown on your rate notice.

Using POST billpay - billpay code 2395
For the cost of a local call (mobiles excepted), phone 13 18 16 - 24 hours a day, 7 days a week. Quote the POST billpay code 2395 and reference number on the rate notice. Pay from your credit card or, after registration, your cheque or savings account. Register your cheque or saving account by phoning 13 18 16 at least 10 working days before making your payment.

IN PERSON

Present your rate notice intact, with your payment to any Australia Post Office, or to the payments counter at our Customer Service Centre, 25 Liebig Street Warrnambool.

BY MAIL

Detach the payment slip and mail with your cheque (made payable to Warrnambool City Council') to: Manager Revenue & Property, Warrnambool City council, PO Box 198, Warrnambool 3280.

The top portion of the notice should be retained for your record. 
A receipt will not be issued if you use this method of payment.

Arrears & penalties for failing to pay

Any arrears of rates shown on your rate notice are considered overdue and should be paid immediately. Arrears will continue to accrue interest until paid in full. Council may, at any time after the issue of your rate notice, take legal action to recover any arrears owing.

Late payments will be charged interest in accordance with section 172 of the Local Government Act 1989 at the rate set under section 2 of the Penalty Interest Rate Act 1983 (currently 10.5% pa). Instalment payments not paid by the relevant due dates will be charges interest from the due date of the instalment.