Contact Council

Files for Download:

Customer Charter - Making a Difference

Feedback and Complaints Resolution Centre

Relevant Links:

National Relay Service

Visiting us in person

Warrnambool Civic Centre
25 Liebig Street
Warrnambool Vic 3280
Monday - Friday: 8.30am - 5pm

Postal address

Warrnambool City Council
PO Box 198
Warrnambool 3280

Contact

Business hours: 8.30am – 5pm Mon-Fri
Phone: 1300 003 280 (local call) or 5559 4800
SMS: 0429 709 146
Fax: (03) 5559 4900
Email: wbool_city@warrnambool.vic.gov.au

Council (after hours)
Phone: 0417 145 781

Traffic hazards.
Safety hazards.
Stormwater drainage.
Bees, wasps, snakes.

Council (after hours)
Phone: (03) 5559 4806

Reports of stock on roads.
Stray dogs.
Dog attacks.

National Relay Service

If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (NRS):

TTY users can phone 133677 then ask for 03 5559 4800 OR 1300 003 280.
Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5559 4800 OR 1300 003 280.
Internet relay users can connect to NRS on www.relayservice.com.au then ask for 03 5559 4800 OR 1300 003 280.

Submit an online customer request

Report a problem, request an action, request information or provide feedback.

CONNECT 2 Council

There are many ways you can contribute, have your say, or learn about decisions being made. You can leave feedback about any of the Council projects, find out details of all current projects and find out what was said in previous consultations and how Council is using that information.