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Visitor Services Coordinator

Reference Number: 
Position Description: 
Applications Close: 
Friday, 16 March 2018 - 5:00pm

Are you passionate about Tourism? Warrnambool City Council is seeking a customer focused people leader to coordinate one of the Great Ocean Roads’ busiest Visitor Information Centres.

As the Visitor Services Coordinator, you will work closely with the Service Manager and Village Activation Coordinator to deliver business and customer outcomes reflective of industry best practice. To be successful in the role, you will be highly enthusiastic and eager to make a difference in the Warrnambool Tourism Industry.

The role also encompasses:

  • Empowerment and training of staff

  • Engaging with local tourism stakeholders to improve visitor experience opportunities

  • Coordination of premium accommodation- Lighthouse Lodge

  • Delivery of visitation reporting and administrative tasks

Salary:                       $62,025 to $71,088 p.a. (dependent on skills and qualifications)

Applications close:  5pm Friday 16 March 2018

Position status:        Permanent Full Time

Further Enquiries:    Paul Pinkerton, Service Manager, Flagstaff Hill on (03) 5559 4416 or

Warrnambool City Council is an Equal Opportunity Employer that embraces and values child safety, diversity and inclusion.

For details on how to submit your application refer to

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